Return Policy

Last updated: January 1, 2024

Thank you for shopping at Global Art Auctions. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

Due to the unique nature of antiques and the auction process, all sales are final once the auction has ended. However, if an item has been significantly misrepresented in the auction description or arrives in a condition substantially different than described, you may qualify for a return.

To be eligible for a return:

• You must notify us within 3 days of receiving the item.
• The item must be in the same condition that you received it.
• The item must be returned in the original packaging.

Return Process

To initiate a return, please contact us at:

• [email protected]
• 716-524-1383

Provide a detailed description of the issue and include any relevant photos or documentation. After we receive your notification, we will inspect the issue and notify you about the status of your return as soon as possible.

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at:

• [email protected]
• 716-524-1383

Please note that auction items are sold ‘as is’ and should be examined before bidding. Our detailed descriptions and high-quality images aim to provide a clear understanding of the item’s condition and authenticity.

Thank you for your understanding and for doing business with Global Art Auctions.